So recently Microsoft released their new search engine called Bing. One new feature that I really like is the airline flight forecaster options because they let you know if they think the price will go up or down in the next week. I used it for a trip I have coming up and waited. I ended up getting a great price on tickets. The forecaster will even tell you if you should buy now or wait.
11 Jun
Second Thought
Awhile back, we were at Costco with some of our friends. We were both shopping for things that we each needed. I noticed that they were putting things in their cart that they did not necessarily need. But who am I to say what people need and don’t need at Costco?
Anyway, towards the end of the shopping trip, before we got into the line to check out, they went through their shopping cart and decided if they really needed each item. They ended up deciding not to purchase several of the items they had initially wanted. At first they gave into the impulse, but after giving it second thought they decided to put things back. From what I saw, they put back about $50 worth of products.
I thought that was a great idea. If you need it, you might as well buy it. But when it comes to the extra stuff, I like the idea of giving each item a second thought before heading to the cashier. Give it a try – you might end up putting some stuff back and saving a few bucks.
3 Jun
Jersey Mike’s making things right
Last week I wrote an article on Jersey Mike’s Subs. Well they wrote back and here is what they said.
— On Wed, 6/3/09, Email Deleted <Email > wrote:
From: Email Deleted <Email>
Subject: Poor Service
To: My Name
Date: Wednesday, June 3, 2009, 9:17 AM
Dear My Name,
I have received an email sent in regarding the poor service you received at one of my stores in location deleted. Let me first apologize for the poor service and the response time it took to have someone get back to you. We work every day on providing the absolute best product and service possible to every customer. Over the past year we have continued to strive to get better and better but we did not here and I again apologize. I have mailed to you a couple of free sub cards and look forward to you trying us again, you should receive them today or tomorrow. We typically respond within a day of a customers comments so I have spoken with the management team at this location to make sure the proper systems are in place so that it does not take so long to address a customers concerns, this certainly does not move us forward as a company.
The managers name at this location is Name Deleted so feel free to introduce yourself when you come in and he will take care of you, again thank you for trying Jersey mikes Subs we do appreciate your business. Feel free to contact me with anything else that I may help you with.
Sincerely,
Owner Name
Franchisee
I am happy that they wrote back. They were very apologetic about it. I will for sure give them another shot and also write back back to the owner again on how my experience went.
