Archive for the ‘Customer Service’ Category

New Tires

The other day I had a tire blowout.  I decided that it might be time to get a new set of four.  I did some research online and printed up what I wanted. I headed into the store and they came out and looked at my tires.  They were from 2003. I was shocked they [...]

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Jersey Mike’s making things right

Last week I wrote an article on Jersey Mike’s Subs.  Well they wrote back and here is what they said.
— On Wed, 6/3/09, Email Deleted <Email > wrote:
From: Email Deleted <Email>
Subject: Poor Service
To: My Name
Date: Wednesday, June 3, 2009, 9:17 AM
Dear My Name,
I have received an email sent in regarding the poor service you received at one of [...]

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Jersey Mike’s Subs

Do you ever go out to a place to eat and you think the food is good but the service was just bad?  Well that happened to me about a week ago.  We went to a place called Jersey Mike’s Subs for dinner.  It was my third time there and I usually go to two [...]

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“It ain’t my fault the cashier messed up”

I am not a fan of Wal-Mart.  Sure they have good prices but you end up paying the full price waiting in line for 30 minutes to even check out.  Anyway, I went to a brand new store over the weekend while I was waiting for my wife to get her nails done around the [...]

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